Lost Internet After Cloud Outage

By | August 4, 2022

LONDON – Several websites around the world went offline for some time on Tuesday following an outage at cloud services company Fastly, which shows how critical a handful of companies are running the Internet pipeline.

Lost Internet After Cloud Outage

Lost Internet After Cloud Outage

Dozens of sites were unreachable, including the New York Times, CNN, several Amazon sites, Twitch, Reddit, The Guardian, and the UK government home page.

In Asia, cities such as Hong Kong and Singapore were also affected, where users were unable to access the CNN website. In China, where most foreign media sites are blocked, there has been little discussion of the shutdown on social media platforms like Weibo.

San Francisco-based Fastly acknowledged the problem before 6 a.m. It says in repeated updates to its website that they are “continuing to investigate this matter.”

About an hour later, the company said: “The problem has been identified and a solution has been implemented. Customers may experience an increase in core load when global services return.” Many sites that quickly become hits are back online.

Sharp said it had identified the service configuration that triggered the interrupt, meaning the outage appeared to be internal.

Nevertheless, all major futures markets in the US fell sharply minutes after the outage occurred nearly a month after the cyberattack, which caused the US. The largest US fuel pipeline operator had to stop operations.

Internet traffic measurements by Kentick show Fastly started recovering from the outage about an hour later—and before most Americans wake up—in mid-morning European time.

“It seems to be slowly coming back,” said Doug Madori, an Internet infrastructure specialist in Kentucky. “This is serious because Fastly is one of the largest CDNs in the world and a global outage,” he said.

Fastly is a content delivery network. It provides an important but behind-the-scenes cloud computing “edge server” for many popular websites. These servers store, or “cache” content, such as images and videos, in locations around the world that are closer to the user, allowing them to access it more quickly and easily than accessing the site’s origin server. . Fast says its service means that European users visiting US websites can access content 200 to 500 milliseconds faster.

Fastly’s problematic impact highlights the relative fragility of the current Internet architecture, given the high dependence of Big Tech companies – such as Amazon’s AWS cloud services – compared to more decentralized models.

“Even the biggest and most sophisticated companies experience blackouts. But they can also recover quite quickly,” said Madori.

This is how blackouts are estimated

When the outage occurred, some visitors trying to access CNN.com received a message saying: “Quick Error: Unknown domain: cnn.com.” Attempts to access the Financial Times website resulted in a similar message, while visiting the New York Times and UK government websites it returned an “Error 503 Service Unavailable” message, along with the line “Varnish Cache Server”, which is technology Is. Where Fastly is built.

Down Detector, which tracks Internet outages, posted reports of dozens of sites being down, saying “Fastly can cause widespread outages.”

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